BankReconciler FAQ
Short answers to the questions owners, bookkeepers and accountants ask before their first reconciliation.
The product
What does BankReconciler do?
It reconciles a bank or card statement against your books. You upload both files, it matches the transactions, lists what does not match, flags duplicates, suggests adjusting entries and produces a reconciliation report in PDF and XLSX.
Do I need to connect my bank?
No. You upload the statement your bank already gives you. No bank login is ever needed.
Which statement formats work?
PDF, including scanned statements on paid plans, CSV, XLSX, OFX, QFX, QBO, MT940 and CAMT.053. See supported formats.
Which ledgers work?
Exports from QuickBooks Online and Desktop, Xero and NetSuite, any general ledger kept in Excel or CSV, and lists of invoices and bills.
How does matching work?
In six passes: exact amount and date, amount within a date window, one to many groups, check number and reference, description similarity and duplicates. Read the process of bank reconciliation.
What if the difference is not zero?
The result lists every line behind the difference, sorted into unmatched in bank, unmatched in books, duplicates and near matches, each with a suggested reason.
Does BankReconciler write anything into my accounting software?
No. You download the adjusting entries as CSV and decide what to import or post.
Files and security
What happens to my files?
They are encrypted in transit and at rest. Demo files and results are deleted after 24 hours. Account files follow your plan's retention and can be deleted at any time.
Are my files used to train AI models?
No. Your files are used only to produce your reconciliation.
Is there a data processing agreement?
Yes. Download it from the data processing agreement page.
Plans and billing
Can I try it before paying?
Yes. Run one reconciliation without an account. After you create an account you get one more trial reconciliation with a watermarked report.
How much does it cost?
Starter is $49 a month or $24 a month billed yearly, Business is $149 a month or $74 a month billed yearly, and Firm is $399 a month or $199 a month billed yearly. See pricing.
What counts as a transaction?
One line on the bank or card statement that goes through matching. Ledger lines do not count.
Can I cancel any time?
Yes. Cancel in the billing panel. Your plan stays active until the end of the paid period.
Can my accounting firm use one account for all clients?
Yes. Business includes 5 client companies and Firm includes 25, each in its own workspace. See bank reconciliation for accountants.
Still have a question?
Email support@bankreconciler.com and we reply within one business day.